Xerox - Product Warranty Management


The client was the European arm of a world leader in manufacture of computer accessories and printers, having its presence in most of the countries in the European Union.


The client was looking to implement a single window, multi lingual portal, with the intention of Warranty Management and Claims processing for its customer base across countries in the European Union.


MindWorx architected, designed and developed a multilingual portal. The portal was incorporated with a comprehensive branding guidelines as per the standard operating procedure of the customer.


  • Faster go to market
  • Seamless access to customers warranty registration and claim process
  • Post warranty support
  • Intuitive User experience
  • Complete transparency to Service Management User as well as Customer.
  • Scalable system
  • High Performance